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bibble
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Joined: 30 Mar 2002
Posts: 6834
Location: Austin, Tx
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 Posted: Mon Sep 18, 2006 6:36 pm Post subject: |
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Nox,
thre is an "About plugins" menu entry in photoshop that shows loaded plugins.
Assuming bibble is listed in the about plugins menu, what happens in photoshop if you "Open as" from the file menu and choose bibble (Or in the open dalog itslef, adjust the file type to bibble)
Eric |
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NoxDineen
Joined: 17 Sep 2006
Posts: 6
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| Posted: Mon Sep 18, 2006 8:34 pm Post subject: |
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The Bibble plugin does show up on the About Plugins list, but when I try to "Open as..." and select Bibble I get the following error:
Could not complete your request because the file-format module cannot parse the file. |
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fobo
Joined: 29 May 2006
Posts: 10
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| Posted: Mon Sep 18, 2006 10:11 pm Post subject: |
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| NoxDineen wrote: | | fobo wrote: | | i wrote my issue some time ago. and now the same thing. th config is win xp sp2, PS CS2 9.0.2, bibble pro 4.8. eerything was fine, i was happy and plug-in worked just great, but one day with no changes in config it stoped. so now i can process my CR2s with standalone Bibble, i can open CR2s with CameraRAW, but no way to get bibble plug-in work properly in PS. it's very disappointing! why couldn't it work stabile? |
I'm having the same problem, and I resent that the only solution offered to-date is to reinstall 2 pieces of software and plunder around my registry. I expect freeware to be buggy, but when I pay for software I expect it to work or to be corrected when a problem is brought to the developers' attention. |
That was what i'd made! i completely deinstalled PS and BP, cleaned registry and installed both progs. and NO GOOD NEWS 
i just wonder why other plug-ins work in any conditions, but not bibble pro. and i'm ready to provide any system snap-shots needed! |
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fobo
Joined: 29 May 2006
Posts: 10
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| Posted: Mon Sep 18, 2006 10:15 pm Post subject: |
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| NoxDineen wrote: | The Bibble plugin does show up on the About Plugins list, but when I try to "Open as..." and select Bibble I get the following error:
Could not complete your request because the file-format module cannot parse the file. |
absolutely the same here! if i have CR in "formats" CR2 opens with it, and if i don't, error message apears. |
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jeff
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Joined: 25 Apr 2005
Posts: 1039
Location: Austin, Tx
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| Posted: Tue Sep 19, 2006 11:21 am Post subject: |
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| NoxDineen wrote: | | I'm not sure what you mean by the "about plugin" menu. Is this something I can check for you in Photoshop or is it within Bibble? |
From within Photoshop, go to "Help -> About Plug-in" This will list all the plugins that Photoshop is aware of. You should see "A Bibble RAW Plugin..." in the list - if it isn't there, then you'll need to copy the plugin file from C:\Program Files\Bibble Labs\Bibble RAW.8bi to your Photoshop plugin folder C:\Program Files\Adobe\Adobe Photoshop CS2\Plug-Ins\File Formats
Thanks, Jeff |
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NoxDineen
Joined: 17 Sep 2006
Posts: 6
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| Posted: Wed Sep 20, 2006 9:38 am Post subject: |
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| jeff wrote: | From within Photoshop, go to "Help -> About Plug-in" This will list all the plugins that Photoshop is aware of. You should see "A Bibble RAW Plugin..." in the list - if it isn't there, then you'll need to copy the plugin file from C:\Program Files\Bibble Labs\Bibble RAW.8bi to your Photoshop plugin folder C:\Program Files\Adobe\Adobe Photoshop CS2\Plug-Ins\File Formats
Thanks, Jeff |
The plugin file is in the correct folder already, and does show up when I check the About Plugins menu. Photoshop cannot, however, open a file using Bibble if I select Open As and ask it to open a RAW file using Bibble. Instead I get an error message. |
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bibble
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Joined: 30 Mar 2002
Posts: 6834
Location: Austin, Tx
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| Posted: Wed Sep 20, 2006 10:15 am Post subject: |
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Well then the onlyother thing I have to suggest at the moment is to try removing the registry entries at HK_CURRENT_USER/software/biblbblelabs and then rerun PS
Eric |
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NoxDineen
Joined: 17 Sep 2006
Posts: 6
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| Posted: Wed Sep 20, 2006 11:20 am Post subject: |
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| bibble wrote: | Well then the onlyother thing I have to suggest at the moment is to try removing the registry entries at HK_CURRENT_USER/software/biblbblelabs and then rerun PS
Eric |
Unfortunately, this still results in Photoshop opening RAW files with Adobe Camera RAW.
I deleted the entire BibbleLabs folder from the registry. |
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bibble
Site Admin
Joined: 30 Mar 2002
Posts: 6834
Location: Austin, Tx
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| Posted: Wed Sep 20, 2006 11:30 am Post subject: |
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Next sugestion is wait a bit for 4.9 to be availalbe, I'll add some debugging code aroudn the PS interface and then we can make some log files and see what is happening.
Eric |
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acmortonuk
Joined: 07 Sep 2006
Posts: 13
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| Posted: Thu Feb 08, 2007 3:18 am Post subject: CS2: "...file-format module cannot parse the file" |
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| After repeated problems, I finally gave up trying to use the Bibble plug-in with CS2. Did this problem get solved with release of 4.9.5? If not, is it ever going to be addressed? |
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acmortonuk
Joined: 07 Sep 2006
Posts: 13
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| Posted: Tue Feb 13, 2007 10:26 am Post subject: CS2 cannot parse file |
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Eric et al. are you out there? 
Could you please comment on whether or not this problem was fixed in the latest release? |
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cvermillion
Joined: 28 Jun 2005
Posts: 4949
Location: Austin, TX
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| Posted: Tue Feb 13, 2007 11:07 am Post subject: |
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What problem are you referring to? Earlier in this thread you said that your issue had been resolved. Without details on how to reproduce the problems you're experiencing we can't really help. There's probably something about your system's configuration that's causing trouble. We need more information to figure out why it works fine on most systems and not on yours.
-Colleen |
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acmortonuk
Joined: 07 Sep 2006
Posts: 13
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| Posted: Wed Feb 14, 2007 5:48 am Post subject: ..cannot parse the file |
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Hi Colleen,
The problem is that shared with NoxDinnen and Fobo (see above): when trying to open a file using the CS2 plug-in, we get the error "Could not complete your request because the file-format module cannot parse the file".
thanks |
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